The management approach is about understanding the business complexity. This is a difficult task – as long as between the all non-functional unites the usual management decision is focused around inserting a new middle unit. Moreover, this is more relevant giving that emotions like heart and love replace the business rules. Therefore, the complexity of  business is becoming unmanageable using the traditional (common) procedures. The TED’s speech of Yves Morieux explores some of the solution.

http://www.ted.com/talks/yves_morieux_as_work_gets_more_complex_6_rules_to_simplify